SPA POLICIES

• Arrival Time
  We recommend arriving at least 15 minutes before your treatment begins. This will allow you time to check-in for your service. Please note that treatment must end on time, regarding the starting time. If you arrive late, we will not be able to complete the full service, and treatment fees cannot be prorated.
• Cancellation
  If you need to cancel or reschedule, please notify us at least twenty-four hours before your appointment to avoid being charged for the service in full.

To cancel please call the Spa at 646.696.0175

• Gratuity
  For your convenience, a 20% gratuity will be automatically added to each service.

• Health Considerations
  When making an appointment, please let us know if you are pregnant or have any health concerns, such as high blood pressure, heart condition, or allergies. We will tailor your treatment accordingly.

• Mobile Phones
  As a courtesy to other guests, please turn off your cell phone or other electronic mobile devices prior to your arrival.

• Spa attire
  As part of the Somdoon experience you will be provided with a spa robe and spa slippers, and garments for Thai massage located inside your locker.

• Valuables
  Somdoon Spa does not assume any liability for personal items left in treatment rooms, lockers, robes

• Gift Certificates
  Gift certificates to Somdoon Spa can be purchased online or in person for a specific spa treatment or in any dollar denomination, and will be valid for two years.